How it works

Customer texts.
You close.

Everything in between is automatic. Here's exactly what happens every single time someone messages your WhatsApp number.

01

Customer texts your number.

Someone messages your existing WhatsApp Business number — at 2am, on a Sunday, while you're with another client. It doesn't matter. The bot is always on.

Your existing number No app download for customers English and French detected automatically
M
Marcus Thompson
WhatsApp · now
Hi, do you have the two-tone Daytona in stock?
2:14 AM · Sunday
02

AI replies in seconds.

Vaulte responds instantly — in your voice, with your products, your pricing, your tone. It sounds like your best salesperson, in your brand's tone, and is upfront about being an AI assistant if a customer asks.

< 5 second response French or English, auto-detected Custom personality per business
M
Marcus Thompson
WhatsApp · active
Do you have the two-tone Daytona?
AIYes — two-tone steel & gold, ref 116523, champagne dial. Would you like to see it in person?
replied in 4s
03

Lead is qualified.

Through natural conversation, the bot collects what it needs — name, email, what they want, their budget. It asks one question at a time so the conversation flows naturally. When it has everything, it closes the qualification.

Name + email collected Budget + intent captured Hot / Warm / Cold scored
Lead qualified
NameMarcus Thompson
Emailcollected
WantsTwo-tone Daytona
Budget~$25,000
ScoreHOT · 87%
04

You get a WhatsApp summary.

The moment a lead is qualified, Vaulte texts you directly on WhatsApp with everything: name, email, what they want, budget, AI-estimated close likelihood score, and recommended next action. Hot leads get a second urgent alert.

Instant WhatsApp notification AI-estimated close likelihood 0–100% Recommended next action
YOUR BUSINESS — NEW LEAD
#CLT4821
Marcus Thompson · +1 514 ··· ····
Wants two-tone Daytona · ~$25K
HOT — 87%
Now: Call within the hour to confirm.
05

You step in and close.

You have a warm, qualified lead who already knows your prices and is ready to talk. You step in from the dashboard or take over the WhatsApp conversation directly. The bot pauses and lets you take it from there.

Human takeover — one tap Full conversation history visible Resume bot anytime
M
Marcus Thompson
WhatsApp · you're in
AIA specialist will reach out within 24 hours.
You took over the conversation
YouMarcus, it's the owner — Thursday at 3 PM works. I'll set the piece aside for you.
06

We keep it getting smarter.

Your bot is actively managed, not set-and-forget. Our team continuously monitors conversations and tunes the AI — sharpening answers, handling new edge cases, and keeping it on-brand. It gets better the longer you use it.

Continuously monitored Tuned & improved over time Always on-brand
This week · tuning
Replies sharpened12
New cases handled5
On-brand checkpassed
Avg. response3.8s
Full feature set

Everything that runs
automatically.

Photo recognition

Customer sends a photo of any product and the bot identifies it instantly. For watches and jewelry it applies your approved pricing logic automatically.

Instant alerts — 6 triggers

You're notified the moment a customer asks for photos, wants to book, shows buying intent, asks about custom pieces, financing, or tries to negotiate price.

Live inventory awareness

Uses the inventory you keep in Vaulte or your connected Shopify store. Only quotes items you actually have, flags custom requests, and stops mentioning items once they're unavailable.

Returning customer memory

Remembers past customers by name and what they were looking for. Greets them accordingly on every return visit — no cold start.

Daily briefings & recaps

Daily performance briefing — leads, conversations, anything urgent. Monday morning recap of last week's performance and what's still pending.

WhatsApp command center

Command the bot directly from WhatsApp — check leads, reply to customers, book or cancel appointments, send messages, set reminders.

Stuck conversation alerts

If a customer goes unanswered for too long without a reply, you're notified immediately. No lead slips through the cracks while you're busy.

Appointment reminders

Automatic team reminders 24 hours and 30 minutes before every appointment. No-shows drop dramatically.

Bilingual EN / FR

Detects language automatically from the first message and maintains it throughout the full conversation. Zero configuration required.

Setup process

You're live
in 1–3 days.

No code. No technical setup on your end. Here's everything that happens from signup to your first live conversation.

Step 1
Setup call

30-minute call. We ask about your products, pricing, tone, how you close, what questions you get asked most. That's it.

⏱ 30 minutes
Step 2
We build your AI

We write your bot's full personality — custom to your business. Products, prices, objection handling, how it closes. Sounds like you.

⏱ Day 1
Step 3
Connect your WhatsApp

We connect Vaulte to your existing WhatsApp Business number through Meta Cloud API. No new number, no migration needed.

⏱ Days 1–3 (Meta approval)
Book a Demo →